Delete Your Odomly Account

You can delete your Odomly account at any time. This page explains what happens when you request account deletion, what data is removed, and how long the process takes. Account deletion is permanent and cannot be undone once completed.

You do not need to be logged in to read this page. Account deletion is done in-app: log in to Odomly (web or Android app), go to Settings → Account, and select "Delete Account".

You can export your data at any time before deletion — see Section 6 for details.

When you submit a deletion request, your account is marked for deletion and enters a grace period. During this period your account is deactivated and you can no longer sign in, but your data has not yet been permanently erased. We send you reminder emails before the scheduled deletion date so you have time to export anything you want to keep or change your mind.

After you request deletion, your account enters a grace period during which the request can be cancelled. You can cancel at any time before the grace period ends by signing in or using the cancellation link in the reminder emails — cancelling restores full access and your data stays intact.

Once the grace period ends, your account and all associated data — including trips, vehicles, expenses, and uploaded documents — are permanently and irreversibly deleted by an automated purge process. This handling of your information is consistent with our Privacy Policy.

Permanent deletion removes the personal data associated with your account, including:

• Your profile, name, email, and profile photo.
• All recorded trips, odometer readings, and location history.
• All vehicles, vehicle documents, and vehicle photos.
• All expenses, receipts, and related attachments.
• Driver compliance records and uploaded documents.
• Subscriptions, settings, and preferences.

We may retain limited records after deletion where required by law, to resolve disputes, or to protect against fraud and abuse. Such records are kept in a de-identified or aggregated form where possible and only for as long as legally necessary. If you connected a Tesla, any third-party OAuth tokens are revoked at the time of deletion.

Before deletion we strongly recommend exporting your data. You can export a copy of your trips, vehicles, and expenses through the Reports section in the app at any time before your account is purged. Once permanent deletion is complete, recovery is no longer possible.

If you change your mind, you can cancel a pending deletion request at any time before the grace period ends through the Account page or the cancellation link in the reminder emails. Cancelling restores full access to your account and your data remains intact.

If you are able to log in, follow the in-app steps above to delete your account. If you cannot log in, you can request deletion by emailing service@odomly.com. We will verify your identity before actioning the request.